Parent support

We are always keen to support parents who are facing difficulties, and we will certainly do all we can to help our pupils thrive while in school.  If you are a parent with concerns about your daughter, her Head of Year may be able to help:

Head of Sixth Form – Miss Ross

Head of Years 10 & 11 – Miss Gilleece

Head of Years 8 & 9 – Mrs Murphy

Head of Y7 – Mrs Caulfield

The following contact information may also prove helpful. We should advise you that we do not necessarily have direct experience of all these services, and we would welcome confidential feedback on how effective you find them to be.


General Advice and Support

Family Services Directory

The Family Services Directory offers information on a wide variety of services and activities for children, young people and their families. It can also act as a guide to sources of support for parents and carers of children and young people with disabilities or learning difficulties. Click here to visit the FSD website.

Family Lives

Family Lives is a charity which aims to help parents and carers to achieve the best relationship possible with their children. They give support to over 1 million families every year. They provide professional, non-judgmental support and advice in a way that all members of the family can freely access. Call their 24 hour helpline number (0808 800 2222) or click here to visit their website.


Advice on psychological issues such as stress, anxiety, anorexia or self-harming

Child and Adolescent Mental Health Services (CAMHS)

This service treats emotional and behavioural problems in children and adolescents. These include depression, anxiety, phobias, anorexia, schizophrenia, obsessive compulsive disorder, and behavioural problems such as extreme aggression at home and school, delinquency and attention deficit hyperactive disorder. Problems can present themselves in the form of self-harm, overdoses, truancy, school exclusion, or police involvement.

CAMHS offers services via the Child and Family Clinics throughout Hertfordshire as well as through the community-based Adolescent Outreach Service and the Primary Care Liaison Service. They also offer consultations, assessments and interventions to Looked after Children and their care networks. Call 0300 777 0707 or click here for more information.


Youth Connexions Centre

Young people who have emotional or psycholo0gical concerns can find lots of advice, help and signposting to other services by visiting these two websites:have been carefully vetted and have been approved by Youth Connexions

All services listed on these sites have been carefully vetted and have been approved by Youth Connexions

Alternatively, they can call 01442 454060, or use the drop-in service offered from 1-5 pm every weekday at this address:

41 Catherine Street, St Albans, AL3 5BN.


Catholic Children’s Society

The CCS has a website dedicated to helping parents and carers to support children who have, or may be at risk of developing, mental health problems.  ConnectEd is the name for CCS’s early intervention mental health services, which include counselling and therapy delivered in schools across London and Hertfordshire as well as on-site at our Family Centre in Haringey (ConnectEd North).  For more details, click here.


Young Minds

Free advice and support for parents worried about their children’s behaviour, emotional problems and mental health. Click here.


National Centre for Eating Disorders

Personal, telephone or Skype counselling is on offer for people with anorexia, bulimia, binge and compulsive eating, body image issues, or intractable weight struggles. To find your local counsellor click here.

Dr Pooky Knightsmith has a very informative website containing “130 alternatives to self-harm“.  She has also shared this short film on self-harm, which parents may find helpful:


Advice on esafety (safe use of the internet)

We have compiled information from the NSPCC and Childnet. Click here to see it.


Advice on drugs and alcohol


A free 24-hour confidential helpline offering parents and teens advice on drugs and alcohol: 0800 776600.

Alcohol Education Trust

General advice for parents on how to discuss issues surrounding alcohol with their children can be found here.

Adolescent Drug & Alcohol Service for Hertfordshire

The A-DASH team provides confidential advice, support and specialist treatment to young people who live in or attend a school in Hertfordshire and have drug or alcohol problems. For more details, telephone 01992 531917 or click here.


Advice on bereavement

Grief Encounter

Grief Encounter helps families address difficult issues such as death, offering a flexible and accessible bereavement service which aims to professionally care and respond to the needs of each person they support. Call 020 8371 8455 during office hours or click here for more information.


Advice on relationships

The Diocese of Westminster offers this advice on relationships.


General support services for young people

Youth Talk

Advice and counselling for teenagers in St Albans area. Telephone them on 01727 868 684 or click here to visit their website.

Rephael House Counselling Centre

Rephael House is a charity which offers counselling to children & young people aged 4 to 25, on issues such as parental separation/divorce, relationships, anxiety, sadness, self-esteem, self-confidence, bullying, school, college and work issues, eating disorders, self-harm, abuse and loss. Call 020 8440 9144 or click here.